Customer Service Representative

Your job package

Thanks to your personal approach and flair, you’ll quickly become the main contact for our Maestro clients, both domestically and internationally. As a Customer Service Representative – Order Processing, you will handle orders by phone, email, or EDI and enter them into our system. You’ll follow up on the order book in coordination with production, warehouse, and transport, and communicate with customers about deliveries. Clients will rely on you for information about our products and services. You’ll work with efficient systems (ERP, reporting) to ensure optimal workflows.

Your qualities

• A bachelor’s degree in business economics or equivalent experience
• Proficient in Dutch, French, and English; German is an asset
• Strong commercial and communication skills
• Solid experience with ERP systems
• Strong numerical insight
• At least 3 years of relevant experience

Our offer 

• Full-time permanent position (40 hours/week)
• A challenging role in a growing family SME with international reach
• Our core values: positivity, honesty, respect, and simplicity
• Career development opportunities and a competitive salary in line with your experience
• Additional benefits: company car, hospitalization insurance, group insurance, meal vouchers
• Work/life balance: no traffic jams, flexible hours, 12 additional leave days…
• Focus on employee wellbeing: activities like cycling, running, walking, BBQs, football matches, health scans, healthy eating, active workshops, group cycling to work, boxing sessions, ergonomic support, etc.

Core competencies

• Customer-oriented
• Highly communicative
• Results-driven
• Stress-resistant
• Team player
• Proactive
• Committed
• Performance-motivated

Apply via the form or send your CV with a cover letter to Doreen Coutigny, Kazerneweg 10, 7780 Komen doreen.coutigny@depro-profiles.com
T +32 (0)56 55 43 43
M +32 (0)473 52 49 46